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Our Process

Find Out How Our Process Can Help You

As a Design-Build technology integrator we implement 5 Phases through the course of a project from concept to completion. Careful thought and attention is given during each step to ensure you receive a solution tailored to your needs that delivers the benefits you desire in your Southlake business or Westlake home. We are committed to making the entire experience from start to finish as effective and efficient as possible.

We are responsible for all phases of the AV and integrated technology work including the needs assessment, system design, engineering, installation, commissioning, training and service. During the design-build process it is very important to ensure the needs analysis (also called the Discovery) has been performed otherwise the system design and project contract will be too vague.

DISCOVERY PROCESS

The project always begins with a discovery process, where our client needs and desires are uncovered. During this time the client is educated on the realities of technological trends possible budget constraints and built-in obsolescence.

SYSTEM DESIGN

Now that pertinent information has been gathered, a detailed report can be developed in accordance to these plans. We put our system design team to work to define all aspects of the project functionality for each room or area. An extensive set of project drawings are created that show graphically where all hardware and pre-wire drops will be located for building integration, smart home installations or home theater installations. In addition all hardware and labor is defined with exacting detail. We meet with the client to deliver this information for review, feedback and ultimate approval.

ENGINEERING

After client has signed off on the system design and project price, our engineering team will plan and produce documents and drawings for the installation of the technical solutions to not only meet client needs, but ensure reliability and ease of use.

IMPLEMENTATION PROCESS

Once rough and trim phase engineering documentation is complete, we are ready to install the infrastructure such as conduit, low voltage wiring and enclosure. We purchase all AV equipment and assemble as appropriate in our office or at the job site. Our job is only complete when the client is 100% satisfied with the finished product. The length of time for this phase is dependent upon the time frame of construction. Once system installation is complete, all engineering documentation is updated to an as-built state.

SERVICE & SUPPORT

We strive to make every client, a client for life. We honor all manufacturer warranties with a 12 month workmanship warranty.

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